Key Responsibilities

• Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions.
• Working with customers to analyze and resolve Salesforce and SERVICEMAX product-related issues/requirements.
• Design and develop solutions that best leverage the  ServiceMax features to support critical business functions and meet project objectives, business requirements, and customer goals
• Participate in the full software development life cycle from technical design to development, testing, and deployment.
• Provide technical leadership and guidance for ServiceMax implementations and/or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lightning development.
• Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to senior and junior developers.
• Deliver Field Service Lightning application architecture, and guide development, integration, distributed data management, and application testing teams.

Qualifications/Skills

• Bachelor's degree in Computer Science, Information Technology, or related field.
  
• Strong SFDC Development Experience on both Classic(Apex, Visual Force, SOQL, SOSL) and Lightning(Aura) is required.   
• Excellent understanding of Field service business – Workforce Management, Asset Service Management, Warranty & Service Contract Management.
• Experience in at least one ServiceMax project is essential.
• Minimum 3 years of experience as a Salesforce Technical Architect.

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